Brittany Legasey recently became the Acting Postmaster of Rutland, MA. She grew up in Worcester, graduated from Syracuse University, and is now back in Central Massachusetts. Brittany was kind enough to answer some questions for me.
What does a Postmaster do?
“I’m responsible for the processing, delivery, and collection of mail and packages for the town of Rutland, overseeing a staff of about 10 employees in a 12 hour a day, 7 day a week operation. As a postmaster of a small office, I also perform a limited amount of sales and distribution work – such as prepping the mail for delivery by the carriers and selling products and services at the retail window. I’m responsible for all staff scheduling, facility and vehicle fleet maintenance, and customer service.”
How did you get started with the Post Office?
“I joined the United States Postal Service in 2016 as a city carrier assistant (a city-delivery letter carrier without career status) and delivered mail in Worcester on Grafton and Providence Streets, and later on lower Chandler and Pleasant Streets. I was asked to step up upon the retirement of the Worcester Post Office’s Customer Relations Coordinator in the fall of 2017, performing customer service work and investigating delivery and service issues for a few months until the job was filled. I then worked as an analyst for the Boston district’s delivery operations department, creating and disseminating reports about delivery and service performance to aid district management and local Post Office decision making. In early 2019, I accepted a position as the supervisor of the Webster, Massachusetts Post Office, overseeing a staff of about 50 employees in a 14 hour a day, 7 day a week operation.”
What’s your favorite thing about Central Massachusetts?
The scope and breadth of our natural resources: local and state parks, water bodies and forests. Our rolling hills offer many scenic and unexpected views.
Are you working on any other projects?
I’ve been volunteering on behalf of Worcester’s parks and public spaces since I moved back to Worcester in 2014. I serve as the President of Park Spirit of Worcester, Inc. – a nonprofit advocacy group for Worcester’s parks and also help out a lot with the Friends of Newton Hill at Elm Park. I’ve done a lot of volunteer work hosting summer concerts and opening Bancroft Tower. I really enjoy documenting, researching, writing, and sharing about our green, public spaces. I’m hoping to start doing a lot more of that over the coming year, after the East-West Trail signage project is done.
In addition to being President of Park Spirit, Brittany is composing and designing informational kiosks for use along Worcester’s 14-mile, cross-city, East-West hiking trail. Five of the kiosks are already installed. They’re located at Green Hill Park, Institute Park, Salisbury Park, and Hadwen Arboretum. Another 17 will be installed this year.
I asked Brittany what her next moves are at the Post Office. She replied that she doesn’t have one path chosen but has the general goals of becoming a Postmaster; furthering her education; and find ways to be of better service to the community. She says, “I would love to become Worcester’s first female Postmaster.”
Brittany chose working in the government so she can serve the public rather than support a private company.
Brittany Legasey is a badass. She’s out there supporting and taking care of the community.